Visitation Polices

Our Procedures


To our Valued Residents, Families, and Staff:

Avante and all of its care centers continue to review and monitor any updates from the Department of Health and CDC regarding COVID-19. The facilities continue to test our residents and staff based on the county prevalence, CDC, and CMS guidance for additional testing as required. We continue to educate and train our staff on the most up-to-date COVID-19 infection prevention and control practices to mitigate the spread of COVID-19.

In addition, our centers continued to offer both the Moderna and J&J vaccine to our staff and residents on-site and administered by our qualified nursing staff.

At Avante, the safety of our residents and staff is our top priority. Thank you for trusting the care of your loved ones in our hands.

Policies

It is the policy of the facility to ensure safe visitation, holiday visitation, and LOA process for our residents during the COVID 19 pandemic.

  1. Visitation can be conducted through different means based on a facility’s structure and residents’ needs, such as in resident rooms, dedicated visitation spaces, outdoors, and in the circumstances beyond compassionate care. Regardless of how visits are conducted, the core principles will be consistent with CDC guidance, including screening, social distancing, PPE use, hand hygiene, and other infection prevention measures.

    • The facility will allow indoor visitation regardless of vaccination status.

  2. Visitation can be conducted through different means based on a facility’s structure and residents’ needs, such as in resident rooms, dedicated visitation spaces, outdoors, and in the circumstances beyond compassionate care. Regardless of how visits are conducted, the core principles will be consistent with CDC guidance, including screening, social distancing, PPE use, hand hygiene, and other infection prevention measures.

  3. There is no limit to the number of visitors a resident can have or the length or duration of a visit.

  4. During indoor visitation, facilities should limit visitor movement inside the facility. For example, visitors should not walk around different halls of the facility. Instead, they should go directly to the resident’s room or designated visitation area. Designated visitation areas should be large enough for visitors and residents to maintain social distancing.

  5. Visitors will be asked to maintain visitation at the bedside or designated area and not roam the facility.

  6. The facility will encourage outdoor visitation unless it is medically contraindicated for the resident.

  7. The facility will designate a staff member to support infection control and prevention by educating visitors on the use of masks, proper hand hygiene, social distancing, and visitation policies.

  8. The facility will continue with visitor screening (including temperature checks and COVID-19 signs and symptoms/exposure screening questions)

  9. The facility will maintain a visitor log for signing in and out.

  10. The facility will ensure that the area used for visitation is cleaned and disinfected between visitors; the facility will maintain handwashing or sanitation stations.

  11. No more than one visitor at a single visit will be allowed at any given visit with a resident.

  12. For outdoor visits, the facility will provide an area that is protected from weather elements and protection from the sun.

  13. Visitors will be asked to wear a surgical face mask and perform hand hygiene upon entering and exiting the facility and as needed throughout the visit. Additional PPE may be required based on the resident’s clinical status.

  14. A visitor will sign, noting an understanding of the facility’s visitation and infection prevention and control policies. Failure of the visitor to comply with facility visitation and infection prevention and control policies, the facility can suspend in-person visitation for that visitor.

  15. A resident may designate 1 visitor who is a family member, friend, guardian, or another individual as an essential caregiver. Essential caregivers are allowed in-person visitation for 2 hours daily, in addition to any other visitation authorized by the provider.
    • Essential caregivers are not required to provide necessary care to a resident, client, or patient, and providers may not require an essential caregiver to provide such care.

  16. Essential caregivers must be allowed in-person visitation in all the following circumstances unless the resident objects:

    • End-of-life situations.

    • A resident living with family before being admitted to the provider’s care is struggling with the change in environment and lack of in-person family support.

    • The resident is making one or more major medical decisions.


    • A resident is experiencing emotional distress or grieving the loss of a friend or family member who recently died.


    • A resident who needs cueing or encouragement to eat or drink, which a family member or caregiver previously provided.


    • A resident who used to talk and interact with others is seldom speaking.


  17. The facility must allow consensual physical contact between a resident and the visitor.

  18. Over LOA, in-house holiday visitation is recommended to help enhance and maintain safe infection control practices and mitigate spread.

  19. If a resident is clinically stable per MD and has an MD order to leave the facility on LOA, the following must occur:

    • The resident must be educated on mask use, donning and doffing, and social distancing safety in the community-must be documented.


    • The family member they are leaving with must have the same documented education.


    • The resident must pass screening prior to leaving and upon return.


    • The resident must have a rapid POC test completed upon return and with any onset of symptoms.